Satisfied Customers

Dear Ralph Hays Roofing,

I’m not usually moved to make comments on the services I receive at most businesses, but your business is the exception.

I recently made a small purchase at your Poppy Avenue address and the staff there was so helpful, professional, and courteous that I felt compelled to write and tell you personally.

It started when I called to inquire about a couple of roof tiles that I needed. The lady who answered the phone was very helpful including asking me if I needed directions. Her directions were right on the mark. When I arrived at your office the two ladies were very professional and offered advice and then called “Conrad” who continued with excellent service and advice.

Your staff is great. They made what would have been (for me) an exhausting task into a simple repair.

In an age when I am used to going into stores, and finding their employees either talking on their phone, texting or just too busy to be bothered. I found your business a refreshing change. Keep up the good work.

Rest assured, I will tell anyone who needs roof tile or roofing service about your business.


R. Moncada


Dear Sir,

I would like to take a moment of your time to let you know, what a wonderful job you all did on our roof. All the way from the estimator to the painters.

Everything went so smoothly. Things don’t normally go this smooth for us. I would like to pay special thanks to the first crew of four who came out and worked laying the roof

(I am not sure what this process is called) All I heard from my husband that night after this crew was here, is how hard they worked and what a wonderful job they did. The main thing I noticed was the cleanup in the yard. They took all their debris with them. This made me very happy.(like they say,” if mama’s not happy, nobody’s happy”)

Again a special thanks to them. We were not at home when the painters came but they did a great job too. Thank you also for not letting my dogs out. I would have locked them up if I knew they were coming. Last is to the office girls for your help in scheduling.

You are a superb team and should be very proud of your work. I will recommend you highly to anyone needing a roof. You’re Five Star in our book.

Thank You

T. Thornsberry


Dear Ralph Hays Roofing,

Your employees did an excellent job. Please pass on to them our Thanks for their expertise, cleanliness, and professionalism.

It was a great experience for us knowing we hired an outstanding company to complete the work.

Thanks again,

B&C Hill


Dear Ralph Hays Roofing,

My wife and I want to send your company a few words along with our payment.

We understand that the weather had forbidden you from completing the job on a timely basis as you had hoped. The good thing is you never left us hanging or wondering. Your office help, kept us well informed of any disrupted plans. The different crews that came out to our house could not have been more polite. They were very neat and tidy. They came on time did their work and did not leave without informing us of what was happening next. We’re sure the roof is going to work, as it should. Who knows when we are going to have the next big rainstorm, but we are not worried about that.

We want to thank your men on this particular job for being so polite, clean and informative. The cleanup was unbelievable.

Would you have Scott drop us by some business cards so we can recommend your company, which we have done already.

Thanks for the fine job!

K.P. and M.L. Wagnild


Thank you all for a good job and all the attention to my concerns.

Dennis made sure that my final concerns were taken care of.

I appreciate your company’s service.


V Mank


Dear Ralph Hays Roofing,

Yesterday, I had the pleasure of meeting and being helped by your manager, Scott Ekstrom. I had called your dispatcher earlier, telling her about a noise problem. A rumbling sound that is unusual after 46 years of living here. I thought it was my rotary vents on top of my roof. Scott went to the top of my Tri Level house and the vents seemed to be turning as they should, and were not making any noise. He was here about 15 or 20 minutes and I asked him what I owed him for the visit and discussion. He wouldn’t take any money. He said he was glad to help. I am an 87 yr old WW2 retired guy and am not able to climb up there anymore. I appreciate your kind, considerate, friendly, manager.

Please accept my small donation to your Christmas fund or whatever and Thanks for having a wonderful guy like Scott, in your organization.


D. Tridell-US Army Retired


Dear Ralph Hays Roofing Company

I want to Thank You for great customer service. I had called you very upset about a continued roof leak. Dennis returned my call the very next morning. They came out to my house very soon afterword. He was helpful, attentive, and reassuring. They sent someone out to fix it quickly. He was excellent; he worked very hard at the job. He was polite, professional, and really seemed to know his work. I know my roof will be just fine. It was a pleasure dealing with both gentlemen. I appreciate the excellent customer service. I am reassured by your quality business. Thank you again.


P Schwartz


I am impressed with your workforce. They were prompt, courteous and fast. They worked really well as a team with No lost motion!

Your office help, and manager Scott are the Pro’s. Someone should take a movie of Roberto doing his work.


L. Candie


Dear Mr. Ekstrom:

Enclosed is our check, which represents the final amount due for the roofing to our home.

I thank you and Vicky and your workers for the courtesy shown to my wife and myself.


JH Grainger